Fern Investbury

FAQ

Your security is our priority. Fern Investbury uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in IE and undergo regular independent audits. Your funds are fully insured against unauthorised access, so you can trade with complete confidence.

Not at all! Fern Investbury is designed with beginners in mind:

  • Step-by-step guides and round-the-clock support
  • Risk-free demo account to practise with virtual funds
  • Automated tools that handle the hard work for you
  • Start small (from just 250) and learn whilst you trade!

Withdrawals to bank cards are typically processed within 1-3 business days across most regions. Cryptocurrency withdrawals to external wallets usually complete in under 30 minutes. Please note that processing times may vary depending on your bank and verification status.

We generate revenue through premium features and volume-based partnerships with exchanges—never through user fees. There are no hidden charges; you'll always see the exact transaction amount before you confirm.

Yes! Fern Investbury is available in over 98 countries worldwide and continues to expand. During registration, simply select your country to verify availability and view localised payment options tailored to your region. We adhere to all local regulations to ensure your trading experience remains safe and compliant.

We make cryptocurrency investing straightforward for beginners. Fern Investbury offers:

  1. AI-powered recommendations – Get personalised coin suggestions tailored to your risk profile
  2. Ready-made portfolios – Pre-selected bundles such as 'Starter Pack' and 'DeFi Bundle'
  3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial guides you through the process as you invest!

We're available 24/7 to help via live chat and email at support@erninvestbury.com. For urgent matters, you can expect a response in under 15 minutes on average.

Yes, cryptocurrency is legal in most jurisdictions, and Fern Investbury operates in full compliance with local regulations. Here's what you should know:

1. Licensed Service

  1. Registered with FinCEN, FCA, and CySEC
  2. Independent audits by third-party firms

2. Country-Specific Rules

  1. Automatic geo-compliance: Our platform adapts to your country's regulations
  2. KYC verification required where legally mandated

3. Your Funds Are Secure

  1. Bank-grade security (just like your online banking)
  2. 95% of assets held in offline storage (cold storage)

Visit our Compliance page to check your country's status, or reach out to our support team for further details.

You can fund your account with ease using:

  1. Visa/Mastercard (2.9% fee)
  2. Bank transfers (SEPA, SWIFT – no fees)
  3. PayPal (instant processing)

2. Crypto Deposits

  1. Direct crypto transfers (BTC, ETH, USDT – no fees)
  2. QR code scanning for mobile wallets

Deposits arrive in under 10 minutes! View all available options in your account dashboard

Crypto support

Customer Support & Assistance

For all enquiries, please contact your partner broker directly. If you don't yet have an account with a trusted brokerage partner, let us know and we'll help you get started. Should you experience any issues with your trading partner's support, reach out to us and we'll do our best to resolve the matter.

Support Hours

Our support team is available 24/7 to help with any questions or concerns. We're committed to delivering prompt, effective assistance to ensure your trading experience runs smoothly and successfully.

24/7 Online Support

For all your enquiries.

solution-1